RuralVerd: Villas in Spain, Catalonia, Costa Brava, Pyrenees
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Legal notice

CONDITIONS:

Booking and deposits:

On confirming a booking you will be required to pay a deposit corresponding to 25% of the total amount of the booking. If this payment is not received within the following week of the confirmation, your booking will be cancelled.

The remaining balance will be paid in cash on arrival. In some cases you will be required to pay the remaining amount one week before your arrival. In each case it will be specified in the booking confirmation.

Please note that your booking will not be confirmed until you have received your booking document and RuralVerd has received your deposit.


The costs of bank transfers are charged to the customer and should never be subtracted from the total amount of the booking.

The property owners reserve the right to ask for a damage deposit which it will be returned to you on your day of departure. In that case, it will be notified on your booking document.

Tourism tax: Law 5/2012 Parliament of Catalonia // Law 5/2017 Parliament of Catalonia.

Not included in the price 

  • Rural tourism houses and apartments 0,50 € / person / night.
  • Homes of tourist use, 1,00 EUR / person / night.

Excluded from the tax, people of equal or less than 16 years old.

In stays longer than 7 nights, the tax only applies to the first 7 nights.


Booking documents:

When RuralVerd has received your deposit (25% of the total amount) you will receive the BOOKING document, where you will find the address, GPS coordinates and the telephone number and contact person who will assist them upon arrival.

Cancellations:

The booking cancellation fees are calculated on the amount of the deposit booking:

1. 5 % of the deposit when the cancellation of the booking has been made more than 30 days in advance of the arrival date.
2. 50% of the deposit when the cancellation of the booking has been made between 30 and 7 days in advance of the arrival date.
3. 100% of the deposit if the cancellation of the deposit is made in 7 and 7 days prior to the arrival date.
In case of circumstances beyond the control of the customer, apply the same criteria set forth in this section by cancellations.

Alterations or modifications of dates

The suspension or modification (for personal reasons otherwise) of nights booked on special dates (weekends, Easter, Christmas, New Year and August), will not result in any claim, refund of the nights and the prices set previously in the initial booking.


Compensation for waiver of the stay

When the client of an apartment leaves before the date which it was reserved, must pay the remaining days of stay than the amounts specified in the preceding article, taking into account the deadlines set.

Arrival and departure time

Arrival time is between 17.00 and 20.00 hours and the check out will be between 10 am and 12 am, to be confirmed with the owner.

Weekend stays, the output until late afternoon (17-18 h), provided they do not match the input of another client (in this case will be notified in advance). Each owner can have its own criteria by the deadline of entry and exit.


Number and identification of clients

The number of clients occupying a house or room must never exceed the number stipulated on the booking document, children and babies included.
On arrival you will be required to fill in the client identification form.

  • ADULTS: From 17 years. 
  • CHILDREN: 2 to 16 years. 
  • BABIES: 0 to 2 years. 

Prices

The prices include the accommodation contracted, independent lodging or rooms, with or without meals. Any other kind of extra service or unspecified feature are not included.

Pets

Pets will only be admitted in the properties specified on RuralVerd’s website.


It is the clients obligation to keep pets under control at all times keeping them away from sofas and beds. The client will be held responsible for any damage caused by pets.

Pets can not swim in the pools.

Your responsibilities

If you find any fault with appliances or part of the house, missing equipment, or equipment in bad condition, it is essential that you contact the property owner or RuralVerd so that the problem can be immediately dealt. We do not wish any inconvenience to interrupt or spoil a comfortable and pleasurable stay. If you do not warn us of any inconvenience we will not be able to offer any kind of compensation after your stay has ended.

Timetable:
 

  • Monday - Friday
  • Mornings: 9:00 - 14:00
  • Afternoons: 15:00 - 19:00


PRIVACY POLICY WWW.RURALVERD.COM

RURALVERD, S.L. is a company whose principal activity is that of a booking agency for rural tourism in Catalonia.

Corporate Information:


* Name: RURALVERD, S.L.
* Address: Carrer del Pí, 11, Principal, 308002 Barcelona
* Fiscal ID (NIF): B63985600
* Registered at the Barcelona Business Register: Take (Tomo) 37968, Page (folio) 0114, Sheet (Hoja) 313326 Inscription 1

In compliance with the Organic Law (Ley Orgánica) 115/1999 on the protection of personal information, RURALVERD, S.L. informs the USER that the personal details facilitated during the booking process are saved automatically into a data base for which RURALVERD S.L.(Carrer del Pí 11, Principal, 3, 08002, Barcelona) is responsible. The purpose of this data base is to store and administrate information on clients who have contracted the services of the booking agency. This archive has been correctly inscribed into the General Register for the Protection of Information (Registro General de Protección de Datos) and at the same time its existence notified to the Information Protection Agency (Agencia de Protección de datos).

The sending of booking forms for rural accommodation through the websites www.ruralverd.com and www.ruralverd.es implies the express consent of the USER for RURALVERD, S.L. to cede the personal information of the USER to the people necessary to administrate the data base.

In compliance with Articles 14 and 15 Title III of the aforementioned law, all USERS of www.ruralverd.com and www.ruralverd.es have the right to access, rectify or cancel their personal details. In order to exercise these rights an email form the applicant is required to be sent to the following address: info@ruralverd.com

The use of the RuralVerd booking system implies that you accept these conditions

__________________________________________________________________________


DATA PROTECTION: All the information requested is part of the reservation contract and is recorded in a database for exclusive use of the recipients of the reservation contract.

ELECTRONIC CONTRACT:The booking contract is made only by the emails sent between the two parts, storing the content in a database not accessible by the user.

ARCHIVE OF CONTRACT: The parties agree Icnea Tecnologia SL (Mandri 38, Barcelona) to act as a trusted third party and to have the custody of the booking contract.

PROMOTIONAL COMMUNICATIONS AUTHORIZATION: The client allows receive promotional communications via email if they can unsubscribe at any time.
 



© RURALVERD S. L. - Pi 11 - 08002 - Barcelona - B63985600

 

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